Frequently Asked Questions
Coast the Brand FAQ — your quick guide to everything practical: shipping worldwide, returns within 14 days, sizing and fit, materials and care, duties & taxes, order changes, and how to reach us.
We ship worldwide from our EU warehouse. Orders dispatch in 1–2 business days. Delivery times at checkout.
You have 14 days from delivery to return unworn items with tags attached. Start a return from your account or contact us.
Most pieces run true to size with relaxed silhouettes. Check the size guide on each product page for exact measurements.
Wool blends, organic cotton, and technical shells chosen for durability and comfort. Full composition is listed per product.
Follow the care label. As a rule: cold wash, gentle cycle, dry flat. Wool knits should be hand-washed or dry-cleaned.
EU orders include VAT. Non-EU destinations may collect duties/taxes on delivery according to local regulations.
We can edit or cancel before dispatch. Reach out immediately with your order number.
Email [email protected] (Mon–Fri, 9:00–17:00 CET).
